Code of Conduct

Neon Jungle Festival is committed to creating an inclusive and safe space where everyone can freely express themselves in all forms, regardless of age, ability, race, gender identity, sexual orientation, or expression. We strive to uphold the values of respect, dignity, and equality for all individuals in our community. Neon Jungle Festival is a space free of harassment in accordance with the Alberta Human Rights Act and Occupational Health and Safety Act.

As a festival community, we do not tolerate any form of harassment, discrimination, or violence. This includes but is not limited to:

  • Racism, sexism, misogyny, ableism, classism, cultural appropriation, homophobia, transphobia, and all other forms of discrimination and oppression, whether spoken, written, printed, or worn;
  • Sexual harassment and assault, inappropriate comments, and any other behaviours that create a hostile or unsafe environment;
  • Failure to obtain explicit and enthusiastic consent before photographing, recording, or touching others;
  • Disruptive, destructive, or disrespectful behaviour or language that makes others feel unwelcome or unsafe, or that damages property; and/or,
  • Disregard for safety measures and community harm reduction.

It is our collective responsibility to address and report any harmful behaviour that we witness or experience during the festival, whether in person or online. All reported violations will be taken seriously, and the appropriate remedial or restorative action will be determined on a case-by-case basis with input from those who reported the issue.

Please note that this Code of Conduct is a living document that will be updated regularly and reviewed before every festival.

MANAGING INCIDENTS

As a community, it is our collective responsibility to safely address and/or report harmful behaviour during in-person events and in digital spaces. At Neon Jungle Music Festival, we take incidents very seriously, and depending on their severity, remedial actions may include:

  • Education on why the actions are harmful
  • Verbal warnings
  • Removal from in-person events or the digital space
  • Involvement of security, emergency services, and/or law enforcement

If you witness or experience any harmful behavior, please report it immediately. We will address all reported incidents and take the appropriate remedial or restorative action. The appropriate action will be determined on a case-by-case basis and with the involvement of those who reported the issue.

REPORTING

Neon Jungle Music festival is committed to:

  • Addressing reports while upholding anonymity and confidentiality*
  • Securely managing, storing, and restricting internal access of reports
  • Connecting those reporting to the appropriate community resources should they require additional support that surpasses Neon Jungle Music festival’s support structures, review capacity, and/or legal responsibilities.
  • *Exception: Minor Protection Child, Family, Community Service Act, or if the perpetrator is at risk of committing severe injury or mortality.

Digital Reports can be directed to:
Online Reporting Form
General Inquiries: info@neonjungle.ca
Online reports will be reviewed by our Operations and Safety team and responded to within 5 business days.

Should you require immediate crisis support, please refer to the RESOURCES section below.

In-person event reports can be directed to:

  • Coordinators and Managers or Harm Reduction, Medical, Security, and Volunteer Services.
  • Attendees can identify in-person event support by distinguishing apparel and crew credentials. Crew, contractors, and talent will receive communication channels to appropriate department leads.

RESOURCES

ALBERTA HUMAN RIGHTS COMMISSION
The Alberta Human Rights Commission is responsible for promoting and protecting human rights in Alberta.
Phone: 780.427.7661

HEALTH LINK ALBERTA
Health Link provides health advice and information 24/7 to Albertans.
Phone: 8.1.1

KIDS HELP PHONE
Non-judgmental, inclusive e-mental health services for young people across Canada.
Toll-Free: 1.800.668.6868
Text: CONNECT to 686868

INDIGENOUS HOPE FOR WELLNESS HELPLINE
24-hour national Indigenous crisis intervention and counselling help line available to all Indigenous people in Canada.
Toll-Free: 1.855.242.3310

WOMEN’S CENTRE OF CALGARY
Offers programs, resources, and services to support women in Calgary.
Phone: 403.264.1155

ADULT ABUSE HOTLINE
24-hour abuse hotline available to seniors and adults who have been abused or suspect that someone is being abused.
Phone: 1.888.477.3659

MENTAL HEALTH HELPLINE (24/7)
Phone: 1.877.303.2642

EMERGENCY SERVICES
Call 911 for any emergency services, including police, ambulance, or fire department.